Privacy Policy

1. Introduction

SteadyInformationHub ("we," "our," or "us") is dedicated to preserving the confidentiality of your personal data. This document outlines our Privacy Policy, detailing the handling of your information when you utilize our website steadyinformationhub.site or engage in utilizing our yacht rental services.

Your consent to the information handling practices expressed in this policy is implied by your utilization of our services. This policy abides by privacy regulations, encompassing the Personal Information Protection and Electronic Documents Act (PIPEDA) and related Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you purposefully supply to us when you:

• Reserve a yacht rental
• Reach out to us via our website or telephone
• Enroll for our newsletter
• Complete questionnaires on our website
• Take part in surveys or promotional events

The collected data may encompass:

• Your name and contact details (email, telephone, postal address)
• Financial information (safely processed by external providers)
• Preferences and specifications for the charter
• Details for contacting someone in case of an emergency
• Any voluntarily provided dietary specifications or health information

2.2 Automatically Collected Information

When you navigate our website, specific information about your device and browsing patterns is automatically collected:

• IP address and location details
• Type and version of web browser
• Webpages visited and duration of visit
• Sites that referred you to our website
• Details of your device (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

For the enhancement of your online experience, we employ cookies and analogous tracking technologies. They assist us in:

• Remembering your preferences
• Analyzing web usage and performance statistics
• Delivering personalized content
• Refining our services

You can manage your preferences regarding cookies through your web browser settings or our cookie consent tool.

3. How We Use Your Information

Your information is utilized for the following purposes:

• Service Provision: To facilitate the yacht charter services, process reservations, and engage in communication regarding your bookings
• Customer Service: To address your queries and offer support
• Payment Administration: To execute financial transactions and manage billing aspects
• Safety and Security: To ensure operational security and mitigate fraud
• Marketing: To send you promotional content and updates, subject to your approval
• Web Improvement: To examine user interaction trends and enhance the user-friendliness of our site
• Adherence to Legal Requirements: To comply with relevant legal and regulatory obligations

4. Information Sharing and Disclosure

We abstain from selling, trading, or renting your personally identifiable information to external parties. We might disclose your data in the subsequent situations:

4.1 Service Providers

Your information may be shared with reliable third-party service providers who help us in areas such as: payment execution; web hosting and maintenance; email campaigns; data analytics and performance monitoring; support services.

4.2 Legal Obligations

Your data may be disclosed if mandated by law or in response to legal proceedings, court orders, in the face of emergencies, or to probe alleged illegal activities or fraud.

4.3 Business Transitions

When there is a merger, acquisition, or asset sale, your information may be a part of the transferred assets.

5. Data Security

We apply appropriate digital and organization-specific measures to prevent unauthorized access, alteration, disclosure, or obliteration of your personal data. These measures include utilizing encryption, secure servers, restricted access, consistent audits, and education of our personnel.

Nevertheless, no digital transmission or storage technology is infallible. We cannot promise absolute protection of your personal information.

6. Data Retention

Your personally identifiable information is retained only as needed to fulfill the purposes for which it was collected or as mandated by legal regulations. Standard retention periods are:

• Charter reservations: 7 years (for tax and legal reasons)
• Marketing communication: until you opt out or request deletion
• Web analytics data: 26 months
• Client support interactions: 3 years following the latest contact

7. Your Rights and Choices

You have rights such as the ability to access, amend, delete (per legal limitations), transfer data, opt-out from marketing communications, and control cookies. To exercise these rights, please get in touch with us using the information provided below.

8. Third-Party Services

8.1 Google Analytics

To assess web usage, we use Google Analytics. You can opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website can provide links to social media platforms, each having their unique privacy policy.

8.3 Payment Processors

All payment operations are managed via third-party processors that comply with the PCI DSS security standards.

9. International Data Transfers

Your data may be processed and transferred to other countries beyond Spain. We ensure that adequate precautions conforming to existing privacy laws are in place.

10. Children’s Privacy

We do not target or intentionally gather information from children under the age of 13. If it comes to our attention that such information has been supplied to us, we will take immediate action to remove it. Should you suspect any such incident, please contact us without delay.

11. Updates to This Privacy Policy

We reserve the right to adjust this Privacy Policy in accordance with changes in our practices or legal mandates. We will inform you of any changes by posting the revised policy, emailing registered users, or displaying a notice on our website. Subsequent use of our services after the revised policy takes effect signifies your agreement to the new terms.

12. How to Contact Us

If you have inquiries about this Privacy Policy or how we manage your information, please reach out to us at:

13. Adherence to Google's Ads User Consent Policy

We comply with the user consent regulations stipulated by Google Ads. Your cookie/tracking preferences can be adjusted anytime via our cookie management settings.